Lowe's Home Improvement in Zanesville, OH Closed now

Reviews about Lowe's Home Improvement

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  December 07, 2019, by Hope Petersen
  Ordered a washer 2 weeks ago. It was supposed to be delivered on the 26th (yesterday). Delivery manager called me on the 24th to let me know that everything was on schedule. I made sure I had my phone on me all day and that someone was at my house when I wasn't home, all day on the 26th. I called the store in the morning and customer service told me that they do not schedule deliveries and that someone would call me within 2 hours of ETA. I called the store at 6pm because I felt like it was getting late and customer service told me that they deliver as late as 8pm and assured me that my washer was on a delivery truck and would be at my house that day. At 9:30pm I went to bed since their store would have closed at 9pm. I called first thing the next day (today) and the store manager said my washer was in the warehouse and he could have it delivered right them and there. That's great, but I'm at work and won't be home until later in the afternoon and I don't have anybody available to meet them for me. So his solution was to have it delivered tomorrow (Saturday). Heck no! I am not going to waste my Saturday sitting at home all day without a time frame in case my washer gets delivered. I told him today when I get off work or I'm canceling my order...We'll see...